The use of Lancom ‘s infrastructure and networks is subject to the following Acceptable Use Policy, violation of which can lead to immediate suspension or discontinuation of the Customer’s services. Any customer, user or subscriber without exception, as well as any third party which uses the services or systems provided by Lancom or its network is subject to these terms.

The latest version of these terms can always be found posted on Lancom ‘s official website at The company reserves the right to amend the terms hereof without notice.


1.1 Lancom ‘s network can only be used for lawful purposes. The transmission, distribution or storage of any material through Lancom ‘s network or any part thereof, in violation of the applicable Greek, EU and/or international legislation is prohibited. This prohibition includes among others: any material subject to intellectual property rights, material lawfully considered threatening or unethical, any material protected under commercial and industrial confidentiality, any material for which the required license for its use has not been provided, irrespective of whether the user was aware of its content, the relevant legislation or its transmission.

1.2 The Customer is prohibited from knowingly using the services for the spreading of computer viruses, the transmission of any defamatory, offensive, abusive, obscene, threatening material, or material that may cause annoyance, inconvenience or unnecessary stress or encourage the commission of illegal acts, or from posting such material on bulletin boards or forums in a manner that constitutes a breach or violation of the rights of any person, undertaking or company (including, but not limited to, intellectual property rights).

1.3 The Customer acknowledges that Lancom is unable to exercise control over the content of the information passing through its network and that it does not monitor or exercise any control over the preparation of information passing through it. The Customer further acknowledges that Lancom hereby excludes all liability in connection with any broadcast or receipt of any kind of information, or the accuracy of their content, or the encryption of information and data.


2.1 The Customer is prohibited from violating or attempting to violate the security of the systems or the network. Any violation may incur penal or civil liability of the Customer. Lancom will investigate any possible violations and will cooperate with law enforcement agencies, in case of suspicion of a criminal offence. Examples of system or network violations include among others:

2.1.1 Unauthorised monitoring or access to or use of data, networks or systems, including any attempt to detect (scanning, probing) or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.

2.1.2 Interference or interruption or deactivation of any user services, server or network by means including, but not limited to overloading, flooding, mail-bombing, denial-of-service attacks, etc.

2.1.3 Sending, storage or distribution of viruses, worms, Trojans, malware or any other malicious software, harmful for any network or system.

2.1.4 Forgery or alteration of any TCP/IP header packet or any email header section and other network packets.

2.1.5 Attempts to circumvent or alter any service measuring or billing method.

2.1.6 Execution of extensive benchmarking work (IO, CPU, RAM) and bitcoin software.


3.1 The sending of spam mail messages using the Service is strictly prohibited. E-mail messages may be considered spam, unless all recipients have explicitly opted to receive such messages from the sender, or anticipate receiving similar messages from the sender.

3.2 All email messages sent using the service must include a valid return address (Reply-To) controlled by the Customer. The headers of email messages must not be missing, inappropriate or fake. Recipients should be in a position to request cessation of further correspondence from the customer and in such cases the customer shall promptly respect said request and cease to send email messages to the recipient.

3.3 The Customer will not advertise any material hosted on Lancom ‘s systems or network using spam e-mail messages.

3.4 Installation or use of open relay mail servers, which forward e-mail messages to an indeterminate number of persons, is strictly prohibited.


4.1 Lancom ‘s network can be used by the customer to gain access to other networks around the world and the end user agrees to comply with Lancom and other networks’ fair usage policies. Furthermore, the Customer shall comply with published internet protocols and all relevant directives and standards. If the Customer’s communications do not comply with these standards, or if the Customer makes excessive use of Lancom ‘s network to the latter’s detriment, or to the detriment of its customers or third parties, Lancom reserves the right to restrict the Customer’s communications until the Customer complies with these standards or protocols or provides solutions acceptable to Lancom with respect to the future use of its services.

4.2 The Customer guarantees to Lancom the accuracy and precision of its personal, corporate and tax information, and is responsible for its correct and prompt updating whenever so required. Forged or false information relating to requests, contracts, agreements, financial data, credit cards, bank accounts or any other material towards Lancom, is expressly prohibited.

4.3 Any attempt to circumvent Lancom ‘s Terms of Use or Acceptable Use Policy or any waiver or prohibition against any Lancom system or service, is prohibited

4.4 Users – subscribers of Lancom services must promptly report to the Company any incidents brought to their attention that may cause a problem to the company’s systems, its technical equipment and the overall smooth functioning of the services it provides.

4.5 If the Customer violates any provision hereof, Lancom is entitled to limit or suspend any or all services provided, temporarily or permanently, with or without notice, in its sole and absolute discretion.