Levels of Support

True support, come what may.

In Lancom we seek to build trusting relationships with all our partners. For us, “customer service” virtually begins immediately after the sale. That’s why we make sure that we are always there for you, in every way.

knowledge base


With a collection of technical articles and instructions with examples that is continuously enriched, we give you the ability to search the information you seek at any time in Lancom’s Knowledge Base.



Can not find answer to what you’re looking for? Send us an email ticket with your request. The friendly staff at Lancom is always at your disposal for anything you need. In fact, by using the Support Center’s web panel, you can see the progress of your request in real time and with full track record!


You have questions? Want more details on products and services? Talk now live to one of our representatives and receive immediate support.


Do you want immediate telephone service? Speak directly with one of our representatives by calling our call center at number 214 100 1000.

All technical support services are provided 24/7 best effort, while there is an option for provision of an exclusive Service Level Agreement (SLA) to meet greater demands.